This is an example incident
Empathize with those affected and let them know everything is operating as normal.
Posted Jan 19, 2023 - 00:03 UTC
Let your users know once a fix is in place, and keep communication clear and precise.
Posted Jan 18, 2023 - 23:53 UTC
As you continue to work through the incident, update your customers frequently.
Posted Jan 18, 2023 - 23:59 UTC
When your product or service isn’t functioning as expected, let your customers know by creating an incident. Communicate early, even if you don’t know exactly what’s going on.
Posted Jan 19, 2023 - 00:29 UTC